Shift Hoops — Terms of Use

Last revised: June 26, 2026

These Terms of Use ("Terms") are an agreement between you and Shift Hoops ("Shift Hoops," "we," "us," and "our"). They cover your use of the Shift Hoops mobile app and any related websites, software, and features we offer (together, the "Services").

By creating an account or using the Services, you agree to these Terms — for yourself, or for whoever you're acting on behalf of — and you confirm you have the right to do so. If you don't agree with these Terms, don't use the Services.

Age. You must be at least 13 to use the Services. If you are between 13 and 18, you may only use the Services with the permission of a parent or legal guardian who is at least 18 and who agrees to these Terms on your behalf. If you are under 13, you may only use the Services with verifiable consent from your parent or guardian, as described in our Privacy Policy.

Please read these two things now: These Terms require most disputes to be handled through individual arbitration instead of a court or jury trial, and they waive the right to bring class actions (see Section 10.2). They also limit what we can be held responsible for (see Sections 6 and 7).

1. Accounts

1.1 Creating an account. To use most features you'll need to create an account. You agree that the information you give us is true and accurate, and that you'll keep it up to date. You can delete your account at any time by following the steps in the app. We may suspend or close your account as described in Section 8.

1.2 Keeping your account safe. You're responsible for keeping your login details private and for everything that happens under your account. Tell us right away if you think someone is using your account without permission. We're not responsible for losses caused by someone else using your account if you didn't keep it secure.

2. Using the Services

2.1 Your license to use the app. As long as you follow these Terms, we give you a personal, limited, non-exclusive, non-transferable, revocable permission to use the Services for your own personal, non-commercial use.

2.2 What you can't do. You agree not to: (a) sell, rent, sublicense, or commercially exploit the Services or their content; (b) copy, modify, reverse-engineer, or try to extract the source code of the Services; (c) interfere with or get around any feature or security measure; (d) use the Services to build a competing product; or (e) copy, redistribute, or republish any part of the Services except as these Terms allow. Any updates or new features are also covered by these Terms. Don't remove any copyright or ownership notices.

2.3 Changes to the Services. We may change, pause, or shut down all or part of the Services at any time, with or without notice. We won't be liable to you or anyone else for doing so.

2.4 Support. We're not obligated to provide support or maintenance for the Services.

2.5 Ownership. Apart from the content you provide ("User Content," defined below), everything in the Services — the software, design, trademarks, and other intellectual property — belongs to Shift Hoops or our suppliers. These Terms don't give you ownership of any of it, only the limited permission to use the app in Section 2.1.

3. Your Content

3.1 What "User Content" means. "User Content" is anything you submit to or create with the Services — for example, the videos you record, your profile information, and the body-movement and performance data the app generates from your videos.

You're responsible for your User Content. You confirm that you have the right to share it and that it doesn't break our rules in Section 3.3. We're not required to store or back up your User Content, and it may be deleted at any time, so keep your own copies of anything you want to keep.

3.2 The rights you give us. When you use the Services, you give Shift Hoops a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, copy, display, adapt, and otherwise use your User Content — including your videos and the body-movement and performance data derived from them — for the following purposes:

This license lasts as long as we keep your User Content. If you're in a region with a legal right to deletion (see our Privacy Policy), you can ask us to delete your User Content, and we will, subject to that policy.

3.3 Using your content in marketing — separate permission. The license above is for building and running our product. We will not use a video or image that identifiably shows you in advertising or promotional material unless you give us separate, specific permission to do so. We will never use content that identifiably shows a minor in advertising without verifiable consent from their parent or guardian.

3.4 Rules for content (Acceptable Use). You agree not to use the Services to upload, share, or transmit content that:

You also agree not to: upload viruses or harmful code; send spam or unsolicited promotions through the Services; harvest other users' information without consent; overload or disrupt our systems; try to gain unauthorized access to the Services or other accounts; harass other users; or use bots or scripts to create accounts or scrape data.

3.5 Enforcement. We may (but don't have to) review User Content, and we can remove content, suspend or close accounts, or report users to authorities if they break these rules or create risk for us or others.

3.6 Feedback. If you send us ideas or suggestions about the Services, we can use them freely, for any purpose, without owing you anything. Don't send us anything you consider confidential.

4. Health, Safety, and Injury

The Services help you practice basketball and give you training drills and feedback. They are not medical advice, professional coaching, or a substitute for either.

To the extent the law allows, Shift Hoops is not responsible for any injury, health issue, or harm that results from using the Services.

5. Recording Video and Other People

The Services record video, which may capture other people, including bystanders and minors, around you.

6. AI Features

Some features — such as program recommendations and movement feedback — are generated by automated and AI systems. These can make mistakes and may not be accurate or suitable for you. They are for general guidance only and are not professional coaching, medical, or training advice. Don't rely on them as your only source of guidance.

7. Other Users and Third Parties

7.1 Links and ads. The Services may link to or show content from third parties. We don't control those and aren't responsible for them. If you click through to a third party, their terms and privacy practices apply, not ours. Use them at your own risk.

7.2 Other users. Each user is responsible for their own content. We don't control what other users do, we don't guarantee anything about their content, and we're not responsible for your interactions with them. If you have a dispute with another user, we're not obligated to get involved.

8. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE EXTENT THE LAW ALLOWS, SHIFT HOOPS AND ITS SUPPLIERS DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY — INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DON'T PROMISE THE SERVICES WILL MEET YOUR NEEDS, BE UNINTERRUPTED, BE SECURE, BE ACCURATE, OR BE ERROR-FREE.

Some places don't allow certain warranty exclusions, so parts of this may not apply to you.

9. Limitation of Liability

TO THE EXTENT THE LAW ALLOWS, SHIFT HOOPS AND ITS SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS OR LOST DATA, ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF (OR INABILITY TO USE) THE SERVICES. YOU USE THE SERVICES AT YOUR OWN RISK.

TO THE EXTENT THE LAW ALLOWS, OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM RELATED TO THESE TERMS OR THE SERVICES WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100). Some places don't allow these limits, so parts of this may not apply to you.

10. Indemnification

If your use of the Services, your violation of these Terms, your violation of any law, or your User Content leads to a claim against us, you agree to cover our reasonable costs, including attorneys' fees. We may take over the defense of any such claim, and you agree to cooperate. We'll make reasonable efforts to let you know about the claim.

11. Term and Termination

These Terms apply while you use the Services. We may suspend or end your access (including your account) at any time, for any reason, including if you break these Terms or your subscription ends. When your access ends, your account and right to use the Services end immediately, and your User Content may be deleted. We won't be liable to you for ending your access. Sections that by their nature should continue — including Sections 2.2–2.5, 3, 4, 8, 9, 10, and 13 — survive termination.

12. Copyright Complaints (DMCA)

We respect intellectual property and ask users to do the same. If you believe content on the Services infringes your copyright, send a written notice to our copyright agent with: your signature; identification of the work; identification of the infringing material and where it is; your contact information; a statement that you believe in good faith the use isn't authorized; and a statement, under penalty of perjury, that your notice is accurate and you're authorized to act for the copyright owner.

Knowingly making a false claim can make you liable for damages. Send notices to:

Shift Hoops — Copyright Agent

[MAILING ADDRESS — TO BE ADDED]

Email: support@shifthoops.com

We may remove infringing content and close repeat infringers' accounts.

13. General

13.1 Changes to these Terms. We may update these Terms from time to time. The current version, with its revision date, will always be available in the Services. If we make significant changes, we'll try to notify you by email or by posting a notice in the app. Significant changes take effect 30 days after we send notice or post it (and immediately for new users). Continuing to use the Services after that means you accept the changes.

13.2 Disputes and arbitration. *Please read this carefully — it affects your legal rights.*

(a) Arbitration. Except for the claims described below, you and Shift Hoops agree that any dispute relating to these Terms or the Services that can't be resolved informally or in small claims court will be resolved by binding individual arbitration, not in court.

(b) First, tell us. Before starting arbitration, send a written notice describing the dispute and what you want to our address above. If we can't resolve it within 30 days, either side may start arbitration.

(c) How arbitration works. Arbitration will be handled by the American Arbitration Association (AAA) under its consumer rules (available at www.adr.org), before a single neutral arbitrator. For claims under $10,000, arbitration can be done by phone, online, or in writing. Each side pays its own costs and an equal share of the arbitrator's fees, except as the rules require. The arbitrator's decision is final and can be entered as a judgment in court.

(d) No class actions. Disputes must be handled individually. You and Shift Hoops both waive the right to a jury trial and the right to bring or join a class action.

(e) Exceptions. Either side can still: bring a claim in small claims court; seek emergency court orders to preserve the status quo; and bring claims about copyright, trademark, trade secrets, or unauthorized computer access in court. These are not subject to arbitration.

(f) Where. For any matter that does go to court, you and Shift Hoops agree to the courts located in North Carolina.

(g) This arbitration agreement survives the end of your relationship with us. If any part of it is found unenforceable, the rest still applies.

13.3 Governing law. These Terms are governed by the laws of the State of North Carolina, without regard to its conflict-of-laws rules.

13.4 Privacy. Our Privacy Policy explains how we collect, use, and protect your information, including video and body-movement data, and the rights you have (such as under COPPA in the U.S. and the GDPR in Europe). It's part of these Terms. Please read it.

13.5 Electronic communications. You agree we can communicate with you electronically (in the app or by email), and that those communications meet any legal requirement to be in writing.

13.6 Export. You agree not to use or export the Services in violation of U.S. export laws.

13.7 The whole agreement. These Terms, plus the Privacy Policy and any feature-specific terms we post, are the entire agreement between you and Shift Hoops about the Services. If we don't enforce a part of these Terms, that's not a waiver. If any part is found invalid, the rest still applies. You can't transfer these Terms to anyone else; we can. Section titles are just for convenience.

13.8 Contact. Shift Hoops, [MAILING ADDRESS — TO BE ADDED], Email: support@shifthoops.com

14. Apple

This section applies if you use our app on an Apple device.

These Terms are between you and Shift Hoops, not Apple. Apple isn't responsible for the app or its content and has no obligation to provide support for it. If the app fails to meet a legal warranty, you can tell Apple and Apple may refund the purchase price; otherwise Apple has no warranty obligation. Apple isn't responsible for handling any claims relating to the app (including product-liability, legal-compliance, or consumer-protection claims, or claims that the app infringes someone's rights). You must follow any applicable third-party terms (like Apple's) when using the app. Apple is a third-party beneficiary of these Terms and can enforce them against you. You confirm you're not in a U.S.-embargoed country and not on any U.S. restricted-parties list.

14.1 Subscriptions and in-app purchases. Some features are available through paid subscriptions or in-app purchases via the Apple App Store:

For questions about purchases, contact us at support@shifthoops.com.